Privacy Policy

Your privacy is our priority

Last updated: September 26, 2025

1. Introduction

At Raccoon Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI models, services, and platform.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address) when you contact us
  • Feedback and support requests
  • Information provided when participating in surveys or research

2.2 Information We Collect Automatically

  • Usage statistics and analytics data
  • Device information (browser type, operating system)
  • IP address and location information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and support requests
  • Improve our AI models and services
  • Send you important updates and communications
  • Analyze usage patterns and trends
  • Ensure security and prevent fraud

4. Privacy-First AI Design

Our AI models are designed with privacy in mind:

  • Local Processing: Models run on your device, minimizing data transmission
  • No Data Collection: We don't collect or store your input data
  • Open Source: Transparent model architectures for community review
  • Minimal Dependencies: Reduced attack surface and data exposure

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure development practices

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@muhammadfiaz.com
Website: Contact Page